Effective Date:January 1, 2024
CO AGRIC GROUP COMPANY LIMITED operates the website https://coagricgroup.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and inquire about our bulk edible oil and agricultural export services.
We comply with the Thailand Personal Data Protection Act (PDPA) and, where applicable to international visitors from the European Union, the General Data Protection Regulation (GDPR).
- Information We Collect
We only collect personal information that you voluntarily provide to us when you interact with our website, fill out our contact forms, or contact us via our WhatsApp plugin (bottom right corner). This information may include:
- Identity & Contact Data: Name, business email address, company name, phone number, country of operation, and any details regarding your bulk import inquiries.
- Usage & Technical Data: IP address, browser type, operating system, and details about how you interact with our product pages, collected via standard cookies and Google Ads tracking tags.
- How We Use Your Information
We use the information we collect strictly for business-to-business (B2B) purposes, including:
- To process and respond to your wholesale and container-load pricing inquiries.
- To communicate with you via email or WhatsApp regarding shipping logistics, product certificates, and contract terms.
- To optimize our advertising campaigns and understand which international markets are interested in our products.
- Legal Basis for Processing (For EU Visitors)
If you are visiting from the European Union, our legal basis for collecting and using your personal data depends on the context:
- Performance of a Contract / Legitimate Business Interest: To provide you with the wholesale quotes and export information you requested.
- Consent: For non-essential tracking cookies, which you can choose to accept or reject via our website’s cookie consent banner.
- Data Sharing and Retention
- Sharing: We do not sell, rent, or trade your personal data to third parties. We only share data with trusted service providers (like Google Analytics/Google Ads) to run our marketing operations, or logistics partners necessary to fulfill your shipping quotes.
- Retention: We retain your business inquiry information for as long as necessary to fulfill your trade inquiries or maintain our ongoing B2B relationships.
- Your Rights
Depending on your location, you have the right to access the personal data we hold about you, request that it be corrected or erased, or restrict its processing. If you wish to exercise any of these rights, please contact us directly using the information below.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our team at:
Phone / WhatsApp: +66814140257